Creating a single portal for all participants in a non-profit organization activities is not an easy task. To bring this idea to life, you need a convenient platform and configure it according to the needs of your company.
The modern way of communication between employees allows them to easily exchange data and use it to provide unique offers. In this way, departments of a company may operate effectively while maintaining their performance levels.
This tool can be easily used in various fields. It can be used to contact suppliers, communicate with customers and integrate third-party apps into a single system. All information is protected thanks to the identification and easy access to the platform.
What is Salesforce communities for your business
Salesforce Communities is a useful tool for communicating within your organization. The platform’s functionality is quite diverse, so adding some functions will allow business to reach a brand new level. The activities of employees are easily tracked, which means that it is possible to create unique offers for each member.
Enabling communities and moving to a new communication system provides several benefits:
- Fast implementation. Thanks to a simple and accessible tool, you need no programmers. It’s easy to set up within a month, and after that you don’t need to limit yourself in communication with each client, supplier or volunteer.
- Support everywhere. The use of Salesforce Communities allows to avoid the pain of adopting new technology. System updates don’t require user intervention, so its use remains convenient. You can entrust the support of the system to a third-party company, such as Advanced Communities.
- Convenient access. The platform is available not only to users of desktop computers and laptops. You can get the necessary data using your mobile phone. To do this, it is enough to connect to the Internet and study the information on the issue of interest.
Integrating communities with existing databases has a positive effect on team work. Any employee will be able to receive information in real time, provided that several frequently used servers are combined on one modern platform.
Cloud storage of users is protected from unauthorized access, so there is no need to worry about the safety of important data. The administrator can restrict access to some data, ensuring the confidentiality of information about the work of an organization or a specific client.
What to use community portals for
Public portals are necessary for the marketing and sales departments to become one. By closing the circle in this way, it is possible to avoid unnecessary actions at any stage of cooperation. A detailed overview of the interests and needs of the main partners and volunteers allows to create interesting and unique offers.
The implementation of a single community portal will influence the work of the entire team. Integration with other tools allows to avoid common mistakes and streamline key workflows. Modern technologies and simplified communication allow to organize work in such a way that it becomes possible to improve the experience of cooperation with regular customers and partners.
Benefits of communities for non-profit organizations
Prices of platform services and support are fixed, so organizations may confidently manage their budgets. Communities are equally easy to use for sales, communication, and dispute resolutions. Registered members are able to exchange information; it will free employees from wasting time on explanations.
Additional components will optimize your workflows. Leverage the opportunities of a single cloud storage for easy access to useful information. Improve the customer and partner experience with unique offers.
Experts of https://advancedcommunities.com/ may help any business reach a brand new level in the shortest possible time. User support at every stage of integration will allow to avoid mistakes and use the power of communities to the fullest from day one.